Privacy Policy

This Privacy Policy applies to Bluebird and its Korean market partner, Bluebird Korea (together, "the Company," "we," "us"), a destination management company arranging golf and leisure travel across Turkey, Morocco, Malta, Spain and Portugal. The Company is the data controller responsible for the personal information described in this Policy.

We collect the following categories of personal information, generally provided directly by you when you make an enquiry or booking:

We do not knowingly collect sensitive categories of personal information, such as health data, except where you voluntarily disclose it — for example, to arrange accessibility support or note a medical condition relevant to your trip.

We use your personal information to:

• Respond to enquiries and prepare quotations for golf and leisure travel packages
• Arrange and confirm bookings with hotels, golf courses, transport providers and other local partners
• Process payments and issue itineraries, vouchers and invoices
• Provide customer support before, during and after your trip
• Send booking-related communications and, where you have consented, marketing updates
• Improve our website and services, and meet our legal and regulatory obligations

We process your personal information on the following bases: performance of a travel contract you have entered into or requested; your consent, where required — for example, for marketing communications; and compliance with legal obligations, such as tax or consumer protection requirements under Korean law.

To arrange your travel, we share relevant personal information with:

• Hotels, golf courses and resorts at your chosen destination
• Airlines and transport or transfer providers
• Payment processors and financial institutions
• IT and analytics service providers who support our website and booking systems
• Regulators, courts or authorities where required by law

We do not sell your personal information to third parties, and we only share what is necessary for your travel arrangements to be carried out.

Because our destinations are in Turkey, Morocco, Malta, Spain and Portugal, your personal information will typically be transferred outside Korea to hotels, golf courses and other local partners so that your booking can be confirmed and delivered. Where we transfer personal information internationally, we take reasonable steps to ensure it continues to be protected in a manner consistent with this Policy and applicable Korean law.

We retain personal information for as long as necessary to fulfil the purposes described in this Policy, including any period required to comply with legal, tax or accounting obligations. Booking and transaction records are generally retained for the period required under Korean consumer protection and electronic commerce regulations, after which they are securely deleted or anonymised.

We take reasonable administrative, technical and physical measures to protect your personal information against unauthorised access, loss, misuse or disclosure, including access controls, encrypted payment processing and staff confidentiality obligations. No method of transmission or storage is completely secure, and we cannot guarantee absolute security, but we work to minimise risk at every stage of handling your information.

Subject to applicable law, you have the following rights regarding your personal information:

To exercise any of these rights, please contact us using the details in Section 13. We will respond within the timeframe required under applicable law.

Our website uses cookies and similar technologies to operate correctly, remember your preferences and understand how visitors use our site. Full details are available in our separate Cookie Policy.

Our services are intended for adults arranging travel, including on behalf of family members. We do not knowingly collect personal information directly from children without the involvement of a parent or guardian making the booking. Where a child's information is provided — for example, as part of a family booking — it is used solely for the purpose of arranging that travel.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Material changes will be indicated by updating the "Last updated" date at the top of this page, or through more prominent notice where appropriate.

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us using the details below.